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Ticket Overview

Provide your staff and clients with a quick overview of their tickets.

Ticket Overview

  • Source Code
  • Easy To Configure
  • Easy To Use
  • Configure Once And Forget
Starting at
Pay What You Want

(Minimum £15)

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Readme

Online copy of the supplied README
(Note: This is autogenerated, might be broken or unpolished/ugly)

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Ticket Overview

Provide your staff and clients with a quick overview of their tickets.

Install the Plugin

  1. Upload the source code to a /plugins/ticket_overview/ directory within your Blesta installation path.

    For example:

    /var/www/html/blesta/plugins/ticket_overview/
  2. Log in to your admin Blesta account and navigate to

    Settings > Plugins

  3. Find the Ticket Overview plugin and click the "Install" button to install it

  4. You're done!


Setting up

Client Widget will be enabled by default, as well as the Staff Widget - However the Staff Widget has to be manually added to your dashboard. To do so, follow these steps:

  • Go to "Home"
  • On the left side, click "Manage Widgets"
  • Drag "Ticket Overview" to the left side
  • Close "Manage Widgets" window

Quick Support

I want to disable the Staff/Client Widget, how to do so?

To disable one of the widgets, or both, you need to go into plugin "Settings" To do so, follow these steps:

  • On the admin side, top right go to "Settings"
  • Go to "Plugins"
  • Find "Ticket Overview" and click "Settings"
  • Go to "Actions" tab
  • Disable/Enabled the widgets that you want
  • Click "Update Settings"

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